If you insert your username and password when prompted into the supermax wizard, and you see a ‘logging in…’ pop up 3 times but nothing happens (or if you press on supermax wizard but nothing happens) – this means you would have entered an incorrect username or password.

In order to rectify the issue, you need to highlight the supermax wizard, then click the letter C on your keyboard, OR the MENU button on your remote (usually 3 horizontal lines ontop of each other).
Once you do that, there will be a small pop up menu appear.
Then click ‘addon settings’, now you can see your username and password on the screen. You will find the mistake in one of them (case sensitive). So edit them and make sure they’re correct. Once you correct the mistake, then press ‘done’ at the bottom of the screen to save the changes.

Now you must turn your box off and back on from the power (for advanced users you can ‘kill’ kodi then launch it again). The next time you open supermax it will log in successfully.

If you are not sure what your username and password is, please check your email. You can search your email for ‘supermax’ to bring up all the results. Please note that if you registered at the supermax wizard forum, you would have also received a username/password for the forum. The FORUM username/password is NOT the same and is NOT related to the WIZARD. They are totally separate. You can contact the supermax wizard team via the forum if you need assistance with your username and password.