If your box is stuck on the ‘MINIX’ loading screen and not actually booting, this can be 1 of 2 issues.
- Software issue, requiring firmware to be re-installed
- Power supply issue; if the power plug is supplying the wrong volts/amps, this can cause the device to ‘bootloop’ or get stuck on the boot screen.
To troubleshoot and attempt to fix this issue on your own, Please try the following:
Unplug your box from the power, wait 5 seconds, then plug it back into the power (but DONT turn the unit ON yet!!)
Now on the bottom (or on the side) of your box, you will find a small hole – this is actually a reset pin hole. What you need to do is insert a pin into this hole (and make sure you feel a click). Sometimes it may take a few times to get this right
Once you are sure you have the pin inside and ‘clicked’ (you will feel it) – keep holding the pin inside, now press the physical ON button on your MINIX box (at the same time while you are holding the pin) – and keep holding the pin for 10 seconds.
If successful, you will enter the ‘android recovery menu’. Inside the android recovery menu, there will be an option to ‘wipe data’ (to factory reset your box) – this will fix the problem.
Please be aware that once this is done, you will lose all data including your saved WiFi password.
If you are using the SuperMax Media Center, you will then need to re-install the media center by following the instructions here: droidworld.com.au/question/problems-upgrading-installing-new-version-of-xmedia-center-kodi
If you were unable to get into the ‘recovery menu’ to factory reset your device – you will need to manually ‘flash’ the MINIX firmware back onto the box using a PC. Please note: Flashing your box’s firmware via the PC should only be done by experienced people. As installing the wrong firmware or performing the wrong action can cause permanent damage to your box.
If you would like DROIDWORLD to refurbish your MINIX box, and install the latest firmware and updates, please purchase the following package: https://droidworld.com.au/product/android-repairsservice-root/
The price includes return postage back to you 🙂
Also note that we can provide refurbishment services for any android box, even if not purchased through us!