HOW TO INSTALL THE SUPERMAX PACKAGE THE FIRST TIME (Simplified Detailed Version)

FIRST YOU MUST CONNECT YOUR BOX TO THE INTERNET.

NOW OPEN THE MEDIA CENTER APP   ‘XMEDIA CENTER’

CLICK ON PROGRAMS

CLICK ON PROGRAM ADDONS

CLICK ON SUPERMAX WIZARD , AND WHEN PROMPTED, PRESS ‘LOGIN’

NOW IT WILL ASK YOU TO ENTER YOUR USERNAME (enter your username, and then press OK)

NOW IT WILL ASK YOU TO ENTER YOUR PASSWORD (enter your password, and then press OK)

NOW YOU WILL GET A NEW SCREEN THAT SAYS “WELCOME TO SUPERMAX WIZARD”

CLICK THE ‘OK’ BUTTON (ON YOUR REMOTE CONTROL) WHILE HIGHLIGHTING THE ‘INSTALL PACKAGE’ BUTTON (ON SCREEN)

PRESS THE UP ARROW KEY (ON YOUR REMOTE CONTROL) TO HIGHLIGHT FIRST PACKAGE CALLED “SUPERMAX CORE ADDONS”

PRESS THE RIGHT ARROW KEY (ON YOUR REMOTE CONTROL) TO HIGHLIGHT THE RED INSTALL BUTTON – THEN PRESS THE OK BUTTON (ON YOUR REMOTE CONTROL) TO BEGIN INSTALLING THE PACKAGE.

THAT’S IT – THE REST IS ALL AUTOMATED AND IT WILL DO EVERYTHING FOR YOU – FOLLOW THE ON-SCREEN PROMPTS.

WHEN IT IS FINISHED INSTALLING, 1 OF 2 THINGS WILL HAPPEN (DEPENDING ON YOUR BOX)

  • YOU WILL GET A POP UP TELLING YOU THAT IT HAS SUCCESSFULLY COMPLETED THE INSTALLATION. IT WILL TELL YOU TO PRESS THE ‘OK’ BUTTON AND DISCONNECT THE POWER FROM YOUR BOX TO FINALIZE THE INSTALLATION.
  • THE MEDIA CENTER PROGRAM WILL AUTOMATICALLY CLOSE BY ITSELF

NOW THE NEXT TIME YOU OPEN THE MEDIA CENTER, IT WILL LOOK DIFFERENT, THE SUPERMAX PACKAGE HAS BEEN SUCCESSFULLY INSTALLED!! CONGRATULATIONS!

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IF NONE OF THE ABOVE HAPPEN WHEN IT REACHES 100% IN THE INSTALLATION, (if the download/install screen disappears and its now just stuck on the Wizard page) THIS MEANS IT DIDN’T SUCCESSFULLY INSTALL.

THIS COULD BE BECAUSE YOUR INTERNET CONNECTION DISCONNECTED DURING THE DOWNLOAD, OR FOR WHATEVER REASON IT WAS UNSUCESSFULL IN INSTALLING THE PACKAGE. IF THIS IS THE CASE, THEN YOU NEED TO ‘CLEAR DATA’ AND INSTALL THE PACKAGE FRESH (it is exactly the same process as above, except there is 1 additional step to do first. The additional step is to “clear data” first).

To “clear data” on the XMedia Center application, it is very easy. You need to open the ANDROID SETTINGS on your box. Inside the android settings, there is a button called “APPS”, click on it, now it will show you all the apps which are installed on your device. You need to scroll through the apps until you see “XMedia Center”, now click on “XMedia Center”. Now you will get a new screen which will have options such as “Uninstall”, “Clear Cache”, “Clear Data” etc. **DON’T UNINSTALL!** – you need to click on “CLEAR DATA” – it may ask you “if you are sure you want to clear data”, press on yes. Now wait about 2 minutes (unless if your box is very old/slow – then you may need to wait up to 10 minutes) – it will not tell you when the ‘clear data’ has finished, but the size of the ‘data’ displayed on the screen will drop to 0 when it has finished. If this sounds too complicated for you, then simply go have a coffee and come back rather than trying to figure out if/when it has finished.

Now simply go back to the homescreen and open the media center application again (and follow the same instructions above for ‘installing the package’ again). IT WILL WORK!